![]() Then another 2 days later, somehow, my position went from 124 to 129. About a day later, someone wrote back, and said she would “transfer it to a senior agent and give me priority”. I tried contacting support again after that. They act like you have nothing else to do and don’t have to sleep and can just monitor the screen 24/7. Just 4 minutes after that message they closed the chat, claiming “I hadn’t replied in a while”. About 15 minutes later, the agent contacted me but I couldn’t see the message as I have other things to do. However I already have to pay the money on my VISA card (the method I deposited the fiat.) I submitted support tickets, which has now been ignored, and on the live chat, I waited 2 days to get to an agent, who claimed he would transfer me to a “senior agent, and that it would take a while”. In my transaction history it shows that the deposit is processing, and has been for over 2 weeks. I deposited some funds into my account and it showed and error. ![]()
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